When was the last time you listened to someone?
It’s a hard thing to do, isn’t it?
Give someone your complete and undivided attention; have your focus completely on them and what they are saying; not thinking about what you are going to say yourself, or how what they are telling you reminds you of your own experiences.
Just listen to them.
This project is a study of listening as practiced by some of the 17,000 listening volunteers at the Samaritans helpline.